911 text feature among upgrades for new dispatch system - WMBFNews.com, Myrtle Beach/Florence SC, Weather

911 text feature among upgrades for new dispatch system

Horry County dispatch will be ready for the new 911 text feature by summer 2018. (Source: WMBF News) Horry County dispatch will be ready for the new 911 text feature by summer 2018. (Source: WMBF News)

HORRY COUNTY, SC (WMBF) - Two improvements are coming to the hub that handles emergency calls in Horry County. 

One is a major step toward making emergency calls easier. Another will add more jobs.

Horry County dispatch kept in mind the ever-changing and improving methods of technology when officials decided to upgrade its five-year-old dispatch system.  

Renee Hardwick, director of Horry County 911, said the 911 text feature will help people hard of hearing, or in a situation where they can't talk but are in an emergency.

She said the texting feature will hopefully be available when the county upgrades its entire 911 system by summer 2018. Money is already allocated for the new system, Hardwick added.

According to Hardwick, the system hasn't been picked out yet, but it will be more efficient and effective than the county's current system.

In addition to the texting feature, she announced dispatch is employing two people through vocational rehabilitation. Those employees will specifically analyze data from the National Crime Information Center.

"Their goal is to get them back into the workforce if that's what that individual wants to do. So we have a couple of folks who maybe can't do the jobs they used to do. Maybe they have a back injury, or maybe they've hurt themselves in a way they can't sit or stand for long periods of time, and we have the ability to sit or stand in our place. So it gives them the options to do something different," Hardwick said.

She said hiring people through vocational rehabilitation, some of whom could be veterans, is a way to give back. 

Looking ahead to November, Hardwick said the county is transferring over to permanent shifts to give more stable schedules to dispatch employees.

Copyright 2017 WMBF News. All rights reserved.

  • Local NewsLocalMore>>

  • Police seek suspect in Florence armed robbery

    Police seek suspect in Florence armed robbery

    Friday, October 20 2017 5:09 PM EDT2017-10-20 21:09:44 GMT
    (Source: Raycom Media)(Source: Raycom Media)

    Florence police are looking for a man wanted in connection with an armed robbery this week.

    More >>

    Florence police are looking for a man wanted in connection with an armed robbery this week.

    More >>
  • City council candidate: Brooks Myers looks to clean-up downtown; spark interest in art and aquaculture

    City council candidate: Brooks Myers looks to clean-up downtown; spark interest in art and aquaculture

    Friday, October 20 2017 5:09 PM EDT2017-10-20 21:09:24 GMT
    Brooks Myers. (Source: Brooks Myers)Brooks Myers. (Source: Brooks Myers)

    Myrtle Beach City Council candidate Brooks Myers moved with his parents to Myrtle Beach from Maryland in high school.  He grew up in Pine Lakes, and graduated from Myrtle Beach High School.  He went on to attend Coastal Carolina University and graduate with a Bachelors of Independent Science and Business of Fine Arts Degree. 

    More >>

    Myrtle Beach City Council candidate Brooks Myers moved with his parents to Myrtle Beach from Maryland in high school.  He grew up in Pine Lakes, and graduated from Myrtle Beach High School.  He went on to attend Coastal Carolina University and graduate with a Bachelors of Independent Science and Business of Fine Arts Degree. 

    More >>
  • CCU’s Moglia signed new deal more than one month into leave

    CCU’s Moglia signed new deal more than one month into leave

    Friday, October 20 2017 5:04 PM EDT2017-10-20 21:04:24 GMT
    Coach Joe Moglia signed a new deal in August. (Source: CCU)Coach Joe Moglia signed a new deal in August. (Source: CCU)

    Coastal Carolina head football coach Joe Moglia has a contract keeping him with the school through the 2021 season. The updated contract is dated August 29. Moglia signed it September 9. Moglia announced a five-month medical sabbatical July 28.

    More >>

    Coastal Carolina head football coach Joe Moglia has a contract keeping him with the school through the 2021 season. The updated contract is dated August 29. Moglia signed it September 9. Moglia announced a five-month medical sabbatical July 28.

    More >>
Powered by Frankly