Local courts feel impact of state’s outdated child support syste - WMBFNews.com, Myrtle Beach/Florence SC, Weather

Local courts feel impact of state’s outdated child support system

Source: WMBF News Source: WMBF News

HORRY COUNTY, SC (WMBF) - Parents and children aren’t the only ones impacted by the decades-long delays for South Carolina’s new child support enforcement system.

The local court system is also feeling the effects as the number of cases it handles grows.

“That's our biggest thing, that's 70 percent of our day is child support cases,” said Horry County Family Court Supervisor Valentina Ransom-Jenkins. “We are at a point with numbers are at the highest ever.”

She’s been in the department for 12 years and describes her side of child support enforcement as “record keeping.”

Ransom-Jenkins said she’s seen the good, the bad and the ugly of child support cases.

“This is what I tell my coworkers, ‘We are here 8 to 5; what we can do is what we can do. We are very diligent as to what we do,’” Ransom-Jenkins said. “The one thing we pride ourselves on is getting problems solved.”

But what would help them solve those problems is a new child support enforcement computer system, one that would make it easier to track down deadbeat parents to collect the money they owe and to connect Horry County with other counties and states.

“We are very excited because in this age of technology, we know there is an easier way to pay a bill and access information,” Ransom-Jenkins said. “We have people who come in and tell us they pull it up on a mobile app. When I see things like that, it kind of makes me feel left behind. That should be one of our No. 1 one goals is to get in the lead with the other states because we process so much and offer so much."

Right now, Horry County Family Court handles more than 33,000 active child support cases, and while the system it uses now works, it doesn’t make the job easy.

“When we change an address, we literally have to put it in their basket. They pick it up and take it to their office 45 minutes away and then they key it in,” Ransom Jenkins said.

She’s talking about South Carolina Child Support Enforcement workers. They are the muscle behind the court system.

However, the lack of an automated and centralized computer interface means the information they have can sometimes be dated, making it hard to get single parents the money they’re owed.

“We work very well together basically because we have to. We are able to get info they can't get and vice versa,” Ransom-Jenkins said. “Child support is perfect by no means. The system we have is nowhere near perfect, but it's all we have at this point. So we try to maximize what we can do.”

Ransom-Jenkins believes more parents will pay what they owe if they are given easier options to pay, which won't be available until the new system is finished.

The latest numbers from the Department of Social Services show that child support collections in March 2017 totaled more than $33 million.  It’s a record for the child support program.

Proposed legislation that could help deadbeat parents pay their child support have been introduced. They are House Bill 3121 and Senate Bill 134

Related story:

Copyright 2017 WMBF News. All rights reserved.

  • Local NewsLocalMore>>

  • Kyle Busch will attend ribbon cutting for motor sports charter school

    Kyle Busch will attend ribbon cutting for motor sports charter school

    Sunday, July 22 2018 6:18 PM EDT2018-07-22 22:18:41 GMT
    The school is expected to be ready by August 22nd (Source: WMBF News)The school is expected to be ready by August 22nd (Source: WMBF News)

    HORRY COUNTY, SC (WMBF) -- A NASCAR superstar is heading to Horry County in August as students enrolled at the PLAM Charter High School gear up for a new school year at a brand new state of the art facility in Conway. Last year, the school had 125 students enrolled, but with this new facility the school is expected to have nearly 160 students enrolled this upcoming school year. To help kick off the new school year NASCAR driver Kyle Busch will help cut the r...

    More >>

    HORRY COUNTY, SC (WMBF) -- A NASCAR superstar is heading to Horry County in August as students enrolled at the PLAM Charter High School gear up for a new school year at a brand new state of the art facility in Conway. Last year, the school had 125 students enrolled, but with this new facility the school is expected to have nearly 160 students enrolled this upcoming school year. To help kick off the new school year NASCAR driver Kyle Busch will help cut the r...

    More >>
  • Law enforcement searching for man accused of severely beating woman

    Law enforcement searching for man accused of severely beating woman

    Sunday, July 22 2018 3:26 PM EDT2018-07-22 19:26:09 GMT
    Source: Marion County Sheriff's OfficeSource: Marion County Sheriff's Office
    Source: Marion County Sheriff's OfficeSource: Marion County Sheriff's Office
    MARION COUNTY, SC (WMBF) - Police are searching for a man accused of beating a woman in Mullins Sunday.  Emanual Warren, 34, of Mullins is charged with domestic violence of a high and aggravated nature.  Captain Brian Wallace of the Marion County Sheriff's Office says the woman required medical attention from the injuries to her face, If you have any information about Warren or where he could be located you are asked to call the Marion County Sheriff's Office at ...More >>
    MARION COUNTY, SC (WMBF) - Police are searching for a man accused of beating a woman in Mullins Sunday.  Emanual Warren, 34, of Mullins is charged with domestic violence of a high and aggravated nature.  Captain Brian Wallace of the Marion County Sheriff's Office says the woman required medical attention from the injuries to her face, If you have any information about Warren or where he could be located you are asked to call the Marion County Sheriff's Office at ...More >>
  • Horry County Police investigating after shooting in Socastee

    Horry County Police investigating after shooting in Socastee

    Sunday, July 22 2018 1:32 PM EDT2018-07-22 17:32:43 GMT
    Source: Ian Klein/WMBF NewsSource: Ian Klein/WMBF News
    Source: Ian Klein/WMBF NewsSource: Ian Klein/WMBF News
    HORRY COUNTY, SC (WMBF) - Police are investigating Sunday after a shooting near a home in Socastee. Horry County Police responded to a home in the 5400 block of Figure 8 Road off Socastee Boulevard according to Cpt. John Harrelson.  One victim is confirmed to have been transported to the hospital with non-life threatening injuries.  WMBF News will continue to follow the developing story as more information comes available.  Copyright 2018 WMBF News. All rights ...More >>
    HORRY COUNTY, SC (WMBF) - Police are investigating Sunday after a shooting near a home in Socastee. Horry County Police responded to a home in the 5400 block of Figure 8 Road off Socastee Boulevard according to Cpt. John Harrelson.  One victim is confirmed to have been transported to the hospital with non-life threatening injuries.  WMBF News will continue to follow the developing story as more information comes available.  Copyright 2018 WMBF News. All rights ...More >>
Powered by Frankly