Multiple homeowners encounter problems with newly-built homes

Multiple homeowners encounter problems with newly-built homes

MURRELLS INLET, SC (WMBF) - One community is at odds with developers after they say their new homes didn't come as promised.

Brookfield Estates was developed by Lennar, a company that builds new homes and communities across the country. However, according to those who live here, there's still work that needs to be done.

Peter Andre, Howard Stein and Al Stutzman all recently bought homes in Brookfield Estates, and say they were outraged by the structural issues they found.

Andre said two studies were done on his floor after he moved in back in April. One by Lennar, and another he paid for himself. Both reports came back as unsatisfactory.

"It's highlighting that the wood was not acclimated to the home before it was installed. The air conditioning was not running at the time of installation," said Peter Andre.

"I bought a new house because I didn't want to get involved in repairing things. I thought by buying a new house, we'd have no issue. We had a one-year warranty. Whatever needed to be fixed, they would fix. That is not the case," Andre said.

Andre says the floor is just one of several concerns with the home. Other homeowners said they have similar issues of their own.

"My wife and I spent all weekend cleaning the house up because they stopped working here until we could figure something out. Then it was a dog and pony show with them getting a mover lined up," said Howard Stein.

"Three weeks would go by, 'Oh I'll talk to them, I'll talk to them, I'll get something done.' Three weeks later, you're calling them again just to get something done on the house," said Stutzman.

Andre says he doesn't want himself or his neighbors to sound picky, they just want what they paid for.

"I gave them perfect money. You understand? I didn't give them money that was damaged. I expect a perfect house," said Peter Andre.

WMBF reached out to a sales manager with Lennar who said she is aware of these complaints. However, the company has not released an official statement at this time.

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