Extreme cold temps could cause damage to smartphones and tablets

Extreme cold temps could cause damage to smartphones and tablets

MYRTLE BEACH, SC (WMBF) - The extreme cold headed our way may affect your smartphones, tablets and other devices. Technology experts say there are way to help your electronics survive the winter weather.

Jeff Costa, General Manager with City Mac Apple Store in Market Common, says you don't want your device to be exposed for too long in the extreme temperatures because it can for sure cause damage.

"The electronic devices don't like to see below freezing temperatures; it can slow down the mechanism, some of the components inside can get some internal damage," said Costa.

Tech experts recommend protecting your devices by first, not taking your device out in extreme temperatures, you should keep them in your bag, purse, or pocket. Also, do not leave smartphones and tablets in your car or trunk for a long extended time.

Costa said, "It can drain your battery. The cells in there can definitely lose their charge with that extreme cold."

AT&T Specialists also recommend keeping devices in a protective cases, preferably cases that protect from all elements like water, snow, dirt, and drops.

Costa said say they may not give a lot of protection from the cold but it does help.

"It's going to give you a little protection because it's isolating that phone a little, and maybe keeping the internal temperature," he explained.

If for some reason your smartphone is in the cold element for a long time, Costa said it can create condensation.

"Say your phone was out in the cold and now you bring into warmer temperatures; there's going to be condensation," Costa added.

He explains that if the phone was on, allow it to stay on to allow those internal components that generate heat, to evaporate some of the condensation.

"If [the device] was off, I would just leave it off, and that condensation will evaporate, you can also wipe it off with a microfiber cloth," Costa explained.

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