Santee Cooper: Customers targeted by scam in Horry County


HORRY COUNTY, SC (WMBF) — Santee Cooper is warning all customers, especially restaurants and other small commercial businesses, of a scam currently operating in the Horry County area, according to Mollie Gore with Santee Cooper Corporate Communications.

People are calling businesses claiming to be Santee Cooper employees and threatening to disconnect power to customers if it is not paid.

"Unfortunately these phone, mail, and e-mail scams are occurring more often with the people using more creative and varying stories to obtain monies under false pretenses," according to Lieutenant Selena Small for the Conway Police Department. "While it would be impossible to warn the public of every scenario that a scammer may use, we can conclusively advise you that reputable businesses and organizations are not going to contact you and request your personal information."

The caller will even leave a callback number that, if dialed, will be answered by someone who claims to be with Santee Cooper.

"Santee Cooper will not call and threaten to turn a customer's power off unless payment is immediately made or demand immediate payment over the phone," Gore said. "Santee Cooper employees will always identify themselves and will discuss all payment options with a customer."

You can also report any information if you find yourself involved with someone claiming to be an employee from Santee Cooper to the Better Business Bureau or the Federal Trade Commission websites.

If customers have any concerns and want to verify that someone they are speaking with is a Santee Cooper employee, please call (843) 347-3399 in Horry or Georgetown counties or (843) 761-8000 in Berkeley County.

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