MARLBORO COUNTY, SC (WMBF) - Marlboro Electric Cooperative has received many reports this week from Marlboro County citizens concerning phone scammers who are pretending to work for Marlboro Electric and demanding immediate payment to prevent service disconnection.
"Marlboro Electric does not contact citizens or customers asking them to share personal information over the phone. We will not contact you by phone, text or email to discuss the termination of service or ask you to share your account number or password," said John Powers, Manager of Information Systems and Public Relations. "In addition, do not assume you can trust caller ID to let you know where the caller is located. Scammers are using new technology that disguises their actual location."
The scam callers instruct consumers to pay money instantly using a third-party pay system, such as a pre-paid debit card available at many local convenience stores and pharmacies, to avoid having their electricity disconnected. The caller often instructs the consumer to provide the serial code listed on the card immediately or to call a toll-free number to deliver the serial code listed on the card.
Cooperatives are instructing members to call local law enforcement if they are contacted by someone suspicious asking for electric bill payment and threatening to disconnect service.