MYRTLE BEACH, SC (WMBF) The United State Department of Transportation is rolling out a new set of rules for airlines in its latest push to protect consumers. Airlines will now be required to disclose the cost of flying accurately in their advertising.
One of the newly imposed regulations requires all advertised airfares to include taxes and fees. Another rule says that they must give customers 24 hours after booking a flight to make any changes to their reservations without imposing any penalty fees.
Airlines must also disclose any fees for checking in a back when booking a ticket online. This should prevent fliers from getting hit with a baggage fee at the airport which can cost $25 for just the first bag. Frequent flyer Josephine Cilento says she's happy about the new regulations and just today she had an incident that could have been prevented. "I thought I was going to be able to have one checked in luggage and they charged me $25 dollars, which is a little disturbing. So I am definitely for them telling me what I have to pay for."
According to the transportation department, the new rules should make it easier for travelers to more accurately compare prices. For college student Emily Tuttle, this change will make planning her expenses more efficient. "This just helps you budget wise. If you know what you're getting into ahead of time, you can budget better. "
Steve Lott, spokesperson Airlines for America, the industry trade organization for the leading U.S. airlines, says these new rules compliment what its members believe. "We share the DOT goal of continuously improving the customer experience and our member airlines will implement the new rules as efficiently as possible," says Lott.
This will all go into effect on January 24th. The Transportation Department says it will take action against airlines who violate the new rules.