Passengers may think twice before flying Spirit again

Myrtle Beach, SC - By A.J. Ross - bio | email

MYRTLE BEACH, SC (WMBF) – After five days of canceled flights, thousands of stranded passengers and countless frustrations, the Spirit Airlines strike is finally over. But some passengers caught in the middle of the turmoil say they will think twice before flying Spirit again.

"I'm not going to fly with them anymore," said Steven Mozian, a passenger who got stranded in New York. "They left their customer base stranded so they should have either adjusted the flight schedules with other airlines or put everybody stranded on other airlines."

Mozian says finding an alternate flight on another carrier was a nightmare. That's why he decided to rent a car and drive 13 hours back to Myrtle Beach.

"It was a very long drive, a couple tanks of gas, and the airline only wanted to refund the unused portion of our flight ,which was about $100," said Mozian.

Spirit is offering refunds and vouchers for the unused portions of tickets affected by the strike. The airline is also offering $50 off select flights if they are booked by Friday.

"The strike wasn't a big deal for us; I know it has been for a lot of people," said Frances Williams, whose husband has been stranded since last Friday.

Williams says she understands the pilot's need to take a stand, and she's glad they were able to come to an agreement.

"I know in today's economy people are frowning upon this, but the pilots were paid a tremendous amount less than every other airline," said Williams.

Copyright 2010 WMBF News. All rights reserved.